Frequently Asked Questions

Computer Repair

  • Do you offer on-site service?
    Yes. We will come to your location anywhere in Lee County.
  • Do you fix Apple products?
    We are not an authorized Apple service provider however, there are many issues we can address if you are using Apple products. Give us a call and tell us about your specific needs and maybe we can help!
  • We have an emergency! Can you help?
    If you have an urgent need, give us a call at (239) 351-5517 and we'll schedule the first available service call - usually the same day or within 24 hours. We do not charge any additional fees for "Rush" service.
  • How much does computer repair cost?
    Our on-site rates are $75.00 per hour for residential service, and $95.00 per hour for small business service.
  • I'm having problems with Windows 11. Can you help?
    Yes. We can get you up and running with your Windows 11 system. Give us a call at (239) 351-5517.
  • Can you help me with getting the printer to work?
    Most likely. Let us know if this is a machine for home or business use and what type of printer you have as well as the operating system you are using. (Windows 7, 10, 11, etc.) Click HERE to call or send us a message
  • Can you provide remote service?
    Yes. Many computer issues can be resolved remotely. Give us a call to describe your needs. We can then determine if remote service is appropriate. We use very strong security protocols for logging into your equipment and once the remote session is ended, no one can log back in without your express permission. Our current rate for remote service is $39.00 per half-hour.